Terms and Conditions

If you are unsure or would like further clarification of any of the term/conditions/statements listed below please contact us: info@boosterfightgearuk.co.uk

The Company refers to: Booster Fight Gear UK and www.bosterfightgearuk.co.uk

The Site or Website refers to: www.bosterfightgearuk.co.uk



Returns

  • In the unlikely situation that you wish to return your goods under the Distance Selling Regulations we will accept the return of goods sent back to us within 7 days of receipt.
  • If the unwanted items are returned in their original condition including tags & packaging, we will refund you any money which you have paid us for those items, or offer you an alternative product of similar value as a replacement if required.
  • You will be responsible for the payment of the return postage of the unwanted goods and our original postage costs to you.
  • We are not able to accept the return of opened and/or part used goods.
  • We do ask that you please contact us first to let us know that the product is being returned. We recommend that all returns are sent by recorded delivery for your safety. We will not take responsibility for returned items if they are lost in the post.
  • If an order is returned to us because no one has been at the shipping address to receive the items and no other arrangement has been made between the customer and the couriers, the item will be refunded minus the cost of the delivery and the return delivery back to us.
  • If the customer has refused delivery with no mistake on our part and the item is returned to us, the customer is liable for the cost of the delivery and the return delivery back to us.
  • Refusal of correct deliveries is deemed to be breaking our terms and conditions unless there is a mistake with the order or the order has been damaged in transit.
  • No refunds can be given until return goods have been received.
  • All returned goods will be refunded at the company’s discretion.
  • All packaging will be accessed at the company’s discretion.
  • For large and/or expensive items, we may arrange for a courier to collect your purchase. In this event, we will contact you to arrange a collection time that is convenient for you. If there is no error on our part, we will need to deduct the cost of the service from your refund
  • If you return an item as faulty or defective and our test team discover nothing wrong then we will return the item to you at your cost.
  • You have the right to appeal any decision made by the company through proper legal channels.
  • The Company reserves the right to cancel transactions at any time without prior warning
  • If you have any queries please contact us at: info@boosterfightgearuk.co.uk

Delivery

  • All orders placed before Midday are processed the same day where possible.
  • Please allow up to 14 days for delivery to the UK
  • We expect to ship your order within 24 hours of processing.
  • If any extra costs delivery costs incur for unseen or unforeseeable we will contact you before processing the order
  • If you need to receive your order before a certain time of day, please just ask us and we will be happy to give you a price to deliver the item at a specific time
  • The company reserves the right to amend postage prices at any time without warning
  • The Company reserves the right to cancel transactions at any time without prior warning
  • Goods will be sent to the address given by you in your order and stated in the Order Confirmation.
  • If your delivery address is outside of the UK, you may be subject to import duties and taxes, which are levied once a shipment reaches your country. Any such additional charges for customs clearance must be borne by you. You should note that customs policies vary widely from country to country; The Company advises each customer to contact their local customs office for further information.
  • Please note that when shipping products internationally, you should be aware that cross-border shipments are subject to opening and inspection by customs authorities.
  • We use a number of third party delivery agents to ensure your orders are delivered to you as quickly as possible. Any losses after the item has been dispatched from our website must be reported to us.
  • For deliveries before a UK bank holiday, we recommend that you order in advance. For Christmas deliveries, we recommend that you order by the 18th December. During holiday periods, we will endeavour to dispatch all ‘in stock’ orders within 24 hours, however we cannot guarantee delivery as the post may be delayed in your area.
  • If you have any queries please contact us at: info@boosterfightgearuk.co.uk

Shipping (UK Mainland, Ireland and the Scottish Isles)

  • Postage is Free as standard; this does not cover items deemed ‘Irregular’ or ‘Non-Standard’ by the company in which case we will contact the customer before any item is dispatched.
  • Orders are dispatched by a courier of our choice and will generally arrive within 2 - 5 working days from the date you place your order. Please allow up to 14 days for unforeseen circumstances.
  • Recorded delivery items will arrive with your normal post but require a signature.
  • Courier delivery items will require a signature.
  • Please make sure you are available to sign for your delivery. If no person is available to sign for your delivery a card will be posted informing you that a delivery attempt was made; it is deemed to be your responsibility to contact/collect from the courier in question.
  • The Company reserves the right to amend postage prices at any time without warning
  • The Company reserves the right to cancel transactions at any time without prior warning
  • The Company reserves the right to cancel or amend shipping rates at any time without prior warning

Shipping (Channel Islands)

  • Postage is £7.99 as standard for the first ten items; this does not cover items deemed ‘Large’ or ‘Irregular’ or ‘Non-Standard’ by the company.
  • Postage is £14.99 as standard for over ten items and less than thirty items; this does not cover items deemed ‘Large’ or ‘Irregular’ or ‘Non-Standard’ by the company.
  • Postage is £21.99 as standard for over ten items and less than thirty items; this does not cover items deemed ‘Large’ or ‘Irregular’ or ‘Non-Standard’ by the company.
  • Orders are dispatched by a courier of our choice and will generally arrive within 5- 7 working days from the date you place your order. Please allow up to 20 days for unforeseen circumstances.
  • Recorded delivery items will arrive with your normal post but require a signature.
  • Courier delivery items will require a signature.
  • Please make sure you are available to sign for your delivery. If no person is available to sign for your delivery a card will be posted informing you that a delivery attempt was made; it is deemed to be your responsibility to contact/collect from the courier in question.
  • The Company reserves the right to amend postage prices at any time without warning
  • The Company reserves the right to cancel transactions at any time without prior warning
  • The Company reserves the right to cancel or amend shipping rates at any time without prior warning

Shipping (Euro Zone)

  • Postage is £7.99 as standard for the first ten items; this does not cover items deemed ‘Large’ or ‘Irregular’ or ‘Non-Standard’ by the company.
  • Postage is £14.99 as standard for over ten items and less than thirty items; this does not cover items deemed ‘Large’ or ‘Irregular’ or ‘Non-Standard’ by the company.
  • Postage is £21.99 as standard for over ten items and less than thirty items; this does not cover items deemed ‘Large’ or ‘Irregular’ or ‘Non-Standard’ by the company.
  • Orders are dispatched by a courier of our choice and will generally arrive within 7- 9 working days from the date you place your order. Please allow up to 25 days for unforeseen circumstances.
  • Recorded delivery items will arrive with your normal post but require a signature.
  • Courier delivery items will require a signature.
  • Please make sure you are available to sign for your delivery. If no person is available to sign for your delivery a card will be posted informing you that a delivery attempt was made; it is deemed to be your responsibility to contact/collect from the courier in question.
  • The Company reserves the right to amend postage prices at any time without warning
  • The Company reserves the right to cancel transactions at any time without prior warning
  • The Company reserves the right to cancel or amend shipping rates at any time without prior warning

Shipping (Rest of World)

  • Postage is £10.99 as standard for the first ten items; this does not cover items deemed ‘Large’ or ‘Irregular’ or ‘Non-Standard’ by the company.
  • Postage is £29.99 as standard for over ten items and less than thirty items; this does not cover items deemed ‘Large’ or ‘Irregular’ or ‘Non-Standard’ by the company.
  • Postage is £59.99 as standard for over ten items and less than thirty items; this does not cover items deemed ‘Large’ or ‘Irregular’ or ‘Non-Standard’ by the company.
  • Orders are dispatched by a courier of our choice and will generally arrive within 7- 9 working days from the date you place your order. Please allow up to 25 days for unforeseen circumstances.
  • Recorded delivery items will arrive with your normal post but require a signature.
  • Courier delivery items will require a signature.
  • Please make sure you are available to sign for your delivery. If no person is available to sign for your delivery a card will be posted informing you that a delivery attempt was made; it is deemed to be your responsibility to contact/collect from the courier in question.
  • The Company reserves the right to amend postage prices at any time without warning
  • The Company reserves the right to cancel transactions at any time without prior warning
  • The Company reserves the right to cancel or amend shipping rates at any time without prior warning

Privacy

  • In accordance with the Data Protection Act 1984 we do not supply any of your details to any third party.
  • We are committed to protecting your personal privacy and, in accordance with UK Data Protection law; we uphold strict security procedures for the storage of your personal information.
  • When you place an order we collect your name, e-mail address, mailing address, phone number.
  • All payment information is held by the secure third party payment portal PayPal. We hold no payment information or have any access to payment information.
  • We may record which products you are interested in and which products you purchase. We also monitor customer traffic patterns which enable us to improve the service we provide.
  • This information is used to process orders and to provide a more personal shopping experience.
  • You can request at any time, that we stop using your information and, that we stop mailing information to you by sending an email to info@boosterfightgearuk.co.uk with the subject unsubscribe.

Miscellaneous

  • We shall have no liability to you for any delay in the delivery of products ordered or any other matters to the extent that the delay is due to any event outside our reasonable control, including but not limited to acts of God, war, flood, fire, labour disputes, strikes, lock-outs, riots, civil commotion, malicious damage, explosion, governmental actions and any other similar events.
  • We shall have no liability (including liability for negligence) for the acts or omissions of telecommunications service providers or for failures of, or faults in their networks and equipment.
  • No waiver by us of any breach of these Terms shall be considered as a waiver of any subsequent breach of the same or any other provision.
  • You may not permit; create unauthorized framing of, or deep linking to, the Site or the creation of derivative works thereof from any other website under your management or control.
  • In these Terms, ‘Intellectual Property Rights’ means patents, database rights, copyright, design rights (whether registered or unregistered), trademarks (whether registered or unregistered) and other similar rights, together with the right to apply for the protection of any such rights. All Intellectual Property Rights in the Site shall be owned by us absolutely.
  • Subject to the licence granted to you to use the Site, The Company reserves all rights, title and interest in its Intellectual Property Rights in the Site. Any goodwill accruing from use of The Company and its affiliates’ trademarks, trade and business names and service marks under this Agreement will vest in The Company and its affiliates, as appropriate.
  • It is a crime to use a false name or a known invalid credit card to order. Anyone caught wilfully entering an erroneous or fictitious order will be prosecuted to the fullest extent of the law. The Company tracks the electronic ‘fingerprints’ of every order placed on The Site to enable us and all legitimate crime prevention and prosecution authorities to trace individual users engaging in criminal activities on our website.
    • you fail to make any payment to us when due;
    • you breach the terms of this Agreement (repeatedly or otherwise);
    • when requested by us to do so, you fail to provide us within a reasonable time with sufficient information to enable us to determine the accuracy and validity of any information supplied by you, or your identity;
    • we suspect you have engaged, or about to engage, or have in any way been involved, in fraudulent or illegal activity on the Site.
  • The Company may amend these Terms from time to time, and place the new version on the Site. For users purchasing goods or registering on the Site for the first time, all purchases from the date that the amended terms are placed on our website onwards will be governed by those new terms Otherwise; such changes will be effective against existing users thirty days following posting of the amended version on the Site. Your continued use of the Site following The Company posting of any changes will constitute your acceptance of such changes. If you do not agree to any changes to these Terms, then your only remedy is to cease using the Site.
  • These Terms supersede any and all other conditions, understandings, commitments, agreements or representations (except fraudulent misrepresentations) relating to your purchase, whether oral or in writing, and contain the entire agreement between The Company and you relating to your purchase. The Company advises that you print off and keep safe a copy of these terms and conditions once your order has been accepted by The Company. We will store a copy of the contract entered into by you with The Company. You are advised to read (and are responsible for reading) fully all information on this website.
  • If any provision of these Terms shall be held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the remaining parts of these Terms and the remainder of the affected provision shall be unaffected.
  • These Terms are subject to the laws and exclusive jurisdiction of the United Kingdom

Support

  • Here at Booster Fight Gear we are always on hand to help our customers. For any support queries email us at info@boosterfightgearuk.co.uk the subject support or alternatively visit our contact page for other ways to get in touch.